We're here

Support.

Real people, one working day. Tell us what's happening and we'll sort it — account, homework, tutors or billing.

Email
support@diff.education
Ask your tutor
In feedback notes
Hours
Mon–Fri · 9am–6pm

Common questions.

How do I upload my child's homework?
Open the Parent dashboard, find the task under Homework and use “Upload work”. We accept JPG, PNG, WEBP, HEIC and PDF up to 10 MB.
When will feedback appear?
Tutors typically review within one working day. Work sits in “Awaiting review” until then, and moves to “Reviewed” once feedback is saved.
Can I add another child?
Yes — open the Parent dashboard and choose “Add child”. Each child gets their own homework, feedback and weekly progress.
How do I change my password?
Sign out and use “Forgot password” on the sign-in screen. You'll receive a secure reset link by email.

Still stuck?

Email us with your child's name and what you were doing when it went wrong — it gets you an answer twice as fast.

Email support